Shipping Information

Shipping Information for Sam’s Shoes

Welcome to Sam’s Shoes. We are a dedicated online retailer that ships our comfortable, supportive footwear directly to customers worldwide. Please review the details of our shipping process below.

1. Services and Scope

Global Reach: We are proud to offer international shipping to most countries worldwide, allowing us to bring our products directly to your doorstep.

Currency: All transactions, including shipping costs, are processed in US Dollars (USD).

2. Processing Time

Order Processing: All orders are typically processed and prepared for shipment within 1–3 business days after payment confirmation. You will receive a shipping confirmation email once your order leaves our facility.

3. Shipping Methods and Estimated Delivery

Standard International Shipping: This is our primary service. Estimated delivery times range from 7 to 20 business days, depending on your destination and local customs procedures.

Shipping Costs: Shipping fees are calculated automatically at checkout based on your delivery address and order total. Any ongoing promotions for free or discounted shipping will be clearly advertised on our website.

4. Address Accuracy

It is the customer’s responsibility to provide a complete and accurate shipping address at the time of purchase. Sam’s Shoes is not responsible for delays, returns, or lost packages resulting from an incorrect or incomplete address provided by the customer.

5. Order Tracking

Once your order has been shipped, you will receive an email containing a tracking number and a link to monitor your package’s journey.

6. Customs, Duties, and Import Taxes

For international orders, any applicable customs duties, import taxes, or fees imposed by the destination country are the sole responsibility of the customer. These charges are not included in the item price or shipping cost and are determined by your local authorities.

7. Order Modifications and Cancellations

To request an order modification or cancellation, please contact our customer support team as soon as possible at support@jordadnofficial.co.uk. We can only accommodate such requests if the order has not yet been processed for shipment.

8. Contact Us

For any questions or concerns regarding your shipment, please contact our customer support team.
Email: support@jordadnofficial.co.uk
Website: https://www.jordadnofficial.co.uk